Legal
Terms & Conditions
These terms cover the use of this website and any marketing services you engage Henly Media to deliver. By working with us you accept them.
Last updated 6 September 2026
1. Services
The scope of work, deliverables, fees and timelines for your engagement are set out in a written proposal or statement of work. Where anything in that document conflicts with these terms, that document takes precedence.
2. Fees and payment
Retainers are billed monthly in advance unless agreed otherwise. Advertising budgets are separate from our fees and are paid directly to the ad platforms or reimbursed at cost. Invoices are due within [14] days; late balances may pause work until settled.
3. Your responsibilities
You agree to give us timely access to the accounts, assets and approvals the work depends on, and to confirm that any material you supply is accurate and cleared for use. Delays in feedback or access move delivery dates accordingly.
4. Ownership of work
On full payment, the final assets we produce for your campaigns are yours, along with the accounts and ad libraries created in your name. We keep ownership of our internal templates, processes and tooling, and may show completed work in our portfolio unless you ask us in writing not to.
5. Third-party platforms
Campaigns run on platforms we do not control, including Meta, TikTok and Google. Their policies, pricing, review decisions and outages sit outside our control, and we are not liable for the effects of platform changes or account actions taken by them.
6. Results
We report performance honestly and work to the goals in your plan, but we do not guarantee specific reach, lead volume or revenue figures.
7. Confidentiality
Each side agrees to keep the other's non-public commercial information confidential and to use it only for delivering the engagement.
8. Ending the engagement
Either side may end a retainer with [30] days' written notice. Work completed up to the end date remains payable, and we will hand over your assets, accounts and access on request.
9. Liability
Our total liability in connection with an engagement is limited to the fees you paid us in the [three] months before the claim. Neither side is liable for indirect or consequential loss, including lost profits.
10. Changes and governing law
We may update these terms; the version published here at the time of your engagement applies to it. These terms are governed by the laws of [jurisdiction], and disputes are handled by the courts of [jurisdiction].
11. Contact
Questions about these terms can go to [legal@henlymedia.com] or the WhatsApp number on our home page.
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